Support
User guide
You will almost certainly be able to start using Activitap after glancing at the one-page "Quick Start" of the user guide.
Any time you run into a problem, dig a bit further into the guide.
The "Overview" section provides a brief but more complete description of intended usage.
The "Details" section must be read in order to understand the more advanced features.
If the user guide cannot provide the information you need, the following options should be able to solve the problem.
Known issues
Check if the list of known issues with Activitap addresses the problem.
If not, consider one of the following options.
User group
Visit the user group and see if a similar problem has been discussed and possibly solved already. If not, post your question or observation. Monitor the discussion to see if a solution is provided, e.g. a new release that has updated the list of known issues. If it is clearly a missing feature or the group discussion seems to indicate that it is, proceed to the next option.
While you are participating in the group, consider helping out other users if possible.
Feature request
Check if the list of feature requests for Activitap addresses the problem. If not, and if the problem can be seen as a missing feature, please add it to the list as a comment. If it is on the list, please add your vote to it as a comment.